Reservation conditions

1- The half-board prices are :

Per person and per week, for weekly rates. Per person and per night for "small week" rates. Per person and for one night for the "short stay and room" rates with a minimum of three nights.

Your stay begins at dinner and ends at breakfast. - Half board includes: breakfast and dinner. - Meals not taken are not deducted, but can be compensated during the stay. Half-board does not include the tourist tax or drinks taken at the table during meals or at the bar.


2- Reservations :

RESERVATIONS ARE ONLY DEFINITIVE ON THE DAY OF CASH PAYMENT,  CORRESPONDING TO 40% OF THE VALUE OF THE STAY.

Pay attention to the delivery time of the mail. You accept these particular conditions of sale on  payment of deposit.


3-Cancellation :

In the event of cancellation, you must notify us by post, fax or email, the date of receipt determining the date of cancellation. As provided by the legislation in force, the deposit is not refundable. To be pleasant to our customers: from the date of payment of the administration fees and the deposit up to the 15th day included preceding your stay, you benefit from a withdrawal option.

In the event that you use it, the amount of the deposit paid will be returned to you,

the administrative costs of € 10 will remain with "SARL Alizan".

If you notify us from the 15th day preceding your stay, we will charge 40% of the total amount of the stay, even in the event of force majeure.


RESERVATIONS ARE ONLY DEFINITIVE ON THE DAY OF CASH PAYMENT OF CORRESPONDING TO 40% OF THE VALUE OF THE STAY AND ARE NON-REFUNDABLE IN CASE

CANCELLATION FROM THE 15th DAY PRECEDING YOUR STAY, EVEN IN CASE OF FORCE MAJEURE.


4- Method of payment :

- Up to +15 days from the date of the start of the stay, payment of the deposit by check in euros or bank card (except American express and Diners Club) holiday checks are accepted.

- at -15 days from the date of the start of the stay, only the payment of the deposit by credit card (except American express and Dinners Club) are accepted.

The balance, on the day of departure, can be paid by check in euros,

cash, holiday vouchers or bank card (except American express, Dinners Club).


5- Interruption of stay :

A premature departure cannot give rise to any reimbursement.

In the event of a shortened stay, the entire stay provided for in the estimate is due.

In case of modification of the number of people before or during the stay without our prior agreement

(15 days before the start of the stay and depending on our availability), the amount of the quote is due.


6- Modification of stay by the client :

We will endeavor to accept as far as possible your requests for modification of date or number of people within the limits of availability.


7- Hours :

The delivery of the keys and installation in the rooms takes place from 3 p.m. on the day of your arrival.

These keys will be returned before 10 a.m. on the day of your late or early arrival: please notify in case of late arrival

(after 11 p.m.) or morning (before 8 a.m.). If after a major obstacle you cannot arrive on time, it is essential to notify reception in order to obtain access codes in certain cases.

This will then be arranged directly with you so that you can find the keys to your room when you arrive.


8- Fire and tobacco safety :

In order to comply with current legislation (fire safety), all of our rooms, our restaurant and the entire building have been classified as "non-smoking" and equipped with a fire detector, connected to a central alarm.


9- Ski boots and equipment :

Circulation in the premises with ski boots is strictly prohibited. Storage of ski boots, skis, snowboards,

sticks, overalls, gloves and all wet clothing is strictly prohibited in the rooms. A secure ski room and lockers assigned to each room are available. Slippers are available for you to enable you to return to your room. 


10 - For hygienic reasons, since the Chalet d'Alizée is not a Hotel residence equipped with a kitchenette, it is strictly forbidden to introduce any drinks, alcohol,

Pizzas, any food in the building.


Sarl Alizan au capital de 36 000 euros
Siret : 443 799 838 000 18
TVA Intracommunautaire : FR 30 443 799 838ire : FR 30 443 799 838 

CONTACT us


Hôtel** Chalet d’Alizée

165 route de Thonon

74 390 Châtel

+33 (0)4 50 73 00 53

OPENING

 Opening date: Wednesday December 18, 2020

 Closing date: Sunday April 17, 2021

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